Terms of Service

Purchase Terms, Terms of Service, Disclaimer and Privacy

text updated: April 8, 2020

PURCHASE TERMS

Please note: your purchase is bound by the website's Terms of Service. Please read our Terms of Service carefully before completing checkout.

1. The Brave Business Academy
2. Brand The Real You
3. Brave! Mastermind
4. Brave! Live Day

1. The Brave Branding Academy is sold as a subscription that renews Monthly on the anniversary of your purchase.

  • The renewal price will never increase as long as the subscription is active.
  • The subscription will renew using the original payment method. You can update the payment method on your Brave Business Academy account page.
  • The subscription will renew monthly until it is cancelled.
  • You will receive emails in advance of your subscription renewal being processed.
  • You can cancel subscriptions at any time from your Brave Business Academy Account page.
  • If you cancel a subscription, you will lose the lifetime subscription price; renewal pricing will be based on the current price .
  • If you have a  subscription that is not subscription-based, your license will be converted to a subscription license if you renew or extend your license.

Use of the subscription

Brave Business Academy subscriptions are non-transferable. Reselling subscriptions not allowed. Brave Branding Academy provides support services only to the original subscription-holder with an active subscription. Any other uses of support licenses is considered fraudulent and may result in the license being terminated without a refund.

REFUND POLICY /UNSUBSCRIBE BRAVE BUSINESS ACADEMY

Brave Business Academy has a 7 Days Refund policy. Even though you get immediate access to a wealth of information, if you don't like what you get send an email to office@estherdecharon.com - no need to explain why you don't like it - and we refund your month.  After the initial 7 days we cannot refund you anymore but we made it very simple for you to unsubscribe when you don't like the Brave Business Academy.

When you ask for a refund you will be automatically removed from the  Academy and the Facebook community. we also remove all your data in the Academy.

When you want to unsubscribe, do so before the anniversary of your subscription. You have access to the Brave Business Academy and the Facebook group until the day your subscription ends.

When you unsubscribe you will be removed from the Facebook group, The Academy and the Member directory

2 THE REAL YOU
The Real You is sold as standalone course, to be paid in full or in  multiple payments. You are legally obliged to pay all payments.
We don't offer refunds for our coaching programs.

3. BRAVE! MASTERMINDS
Brave! Masterminds is a 12 Months program to be paid in 12 equal payments (or if you prefer and discussed this with the team it's possible to pay in full) Unsubscribing from the program will never lead to a refund.  When you decide to stop Brave! Mastermind you are obliged to pay for the remaining months. 

4. BRAVE! LIVE DAYS
Brave Live Days are single day events organized on a special location. 

REFUND POLICY /UNSUBSCRIBE

Brand the Real You, Brave! Mastermind and Brave! Life Days, Premium Coaching Packets have a NO-REFUND policy. The reason is that you get immediate access to a wealth of information. Or - in the case of the Live Days - are organized for a small audience. You can however give your ticket to a friend or someone on the waiting list.

You have 365 days access to Brand the Real You and we always keep the group open for an additional month. 
You have 365 days access to Brave! Mastermind  and the Brave Business Academy (or an additional 12 months should you decide on renewing your contract.)


Purchase Terms, Terms of Service, Disclaimer and Privacy

TERMS OF SERVICE 

When you join a course or mastermind or buy any services, products or programs from Esther de Charon de Saint Germain/A Brave Brand you agree to the following .

SUBSCRIPTION BRAVE BRANDING ACADEMY
When you buy a program you authorize A Brave Brand to deduct monthly payments from your account via Paypal or your Credit Card via Stripe.  You can stop the payment you have agreed upon.

Coaching and mentoring only works when you are all-in and pro-active. You alone are responsible for your actions and the results of my coaching and support in your life and business. Your results are dependent on personal factors including your skills, knowledge, ability, dedication, network and financial situation. By purchasing coaching, written material or a program from Esther de Charon de Saint Germain you understand that results experienced by each person will vary significantly. 


Purchase Terms, Terms of Service, Disclaimer and Privacy

DISCLAIMER 
Esther de Charon de Saint Germain/the Creative Study is based in the Netherlands. All content, programs, and coaching are governed by Dutch law.
The material published on this website this website, the courses, coaching programs, and emails are created with great care and consideration and is intended for general information only and is not legal advice or other professional advice.

We do not warrant, represent or guarantee that the material published on this website is in all respects accurate, complete and current. To the extent permitted by law, we exclude any liability, including any liability for negligence, for any loss or damage arising from reliance on the material on this website.

Any opinions expressed in by third parties do not necessarily represent the views of A Brave Brand/Esther de Charon de Saint Germain.

Esther de Charon de Saint Germain is not responsible for the content of any third-party website to which links are provided from this website. Any links to websites are provided for your information and convenience only. 

Esther de Charon de Saint Germain does not endorse or control these websites and cannot guarantee that material on those sites is in all respects accurate, complete and current.When addressing any (business) coaching matters on this website, the videos, newsletters, programs or other content, Esther de Charon de Saint Germain has taken every effort to ensure the coaching and programs are accurately represented. However, by purchasing coaching, any material or programs you accept and agree that you alone are fully responsible for your progress and results from your participation.

Esther de Charon de Saint Germain offers no representations, warranties or guarantees verbally or in writing regarding your results.

 Any statements outlined on this website, programs, content and offerings are the opinion of A Brave Brand/Esther de Charon de Saint Germain and are - as stated in Dutch Law - not guaranteed.

Esther de Charon de Saint Germain offers no professional legal, medical, psychological or financial advice and your participation in any of the coaching sessions or programs will not treat, diagnose or cure any disease.

ADVISE DISCLAIMER
The information contained in or made available through the website (including but not limited to information contained on videos, message boards, comments, on coaching calls, in emails, in text files, or in Zoom chats) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, financial, medical, psychological, or legal matters. In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention.

Esther de Charon de Saint Germain makes no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through our websites, emails or any other communication.

Neither Esther de Charon de Saint Germain nor any partners, or affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death. You alone are responsible and accountable for your decisions, actions, and results in life, and by your use of the through our websites, emails or any other communication, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance.We may change these terms of use from time to time. Check before re-using any content from this website.

COPYRIGHT 
The Dutch Copyright Law is applicable to all content on this website, emails, courses, and content from Esther de Charon de Saint Germain. All content on this website, including material in downloadable files, - with the exception of the videos that are used from public websites -  are protected by copyright.

Copyright on the content on this website is owned by Esther de Charon de Saint Germain. The content in which copyright is owned by others includes quotes, reviews images, and some downloadable documents.
All the online products you buy from this website cannot under any circumstance be copied, shared or re-used. 
Except as permitted by the copyright law applicable to you, you may use the content on this website after you have paid for it or - if it is free - after you opted in.

You may not reproduce any of the content on this website, including files downloadable from this website, without the permission of the copyright owner.

In other words don't steal our material.  Or pretend it's yours when it's not. You are way too good for that.

CUSTOMER SERVICES 
Esther de Charon de Saint Germain
The Netherlands

office@estherdecharon.com




Purchase Terms, Terms of Service, Disclaimer and Privacy

 PRIVACY POLICY

Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. 

When accessing the https://www.bravebusinessacademy.com website, Esther de Charon de Saint Germain/A Brave Brand  will learn certain information about you during your visit.
The following outlines our privacy policy. (Seriously I tried to make it as clear as possible!)

1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION
•  User privacy and data protection are a human right
•  I have the duty to take good care of all data that is given to me 
•   Data is a liability, it should only be collected and processed when absolutely necessary
•  I loathe spam as much as you do!
.  I only work with data that is given to me by the person itself - with consent.
.  I never proces any personal data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation 
• I will never sell, rent or otherwise distribute or make public your personal information 
    Scouts honour!

2.0 RELEVANT LEGISLATION
Along with our business and internal computer systems, this website bravebusinessacademy.com is designed to comply with the following national and international legislation with regards to data protection and user privacy:

UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)
• Australian Privacy Act 1988 (APA)

This sites compliance with the above legislation, all of which are stringent in nature, means that these sites are likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.

If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.

2.1 THE GOAL OF THIS WEBSITE
1. bravebusinessacademy.com is  only available for paid subscription customers.

3.0 PERSONAL INFORMATION THAT MY WEBSITE COLLECTS AND WHY WE COLLECT IT
This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking on estherdecharon.com
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our sites, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. 

We consider Google to be a third party data processor (see section 6.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics tracker as the plugin to read GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

In addition to Google Analytics, this website may collect* information (held in the public domain) attributed to the IP address of the computer or device that is being used to access it. 

3.2 Your data on this site
Should you choose to purchase a subscription and/or add a comment to any posts that we have published on this website, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment.

This information is only used to identify you as a contributor to the comment section (and it helps us to support you) of the respective post and is not passed on to any of the third party data processors detailed below. Only your name will be shown on the public-facing website although if the supplied email address is linked to a Gravatar account, your Gravatar photo will also be displayed.

Your comment and it’s associated personal data will remain on this site until we see fit to either 
1.) remove the comment or 
2.) remove the blog post. 

Should you wish to have the comment and it’s associated personal data deleted, please email us to office@estherdecharon.com using the email address that you commented with.

If you are under 18 years of age you MUST obtain parental consent before posting a comment on our blog.
NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.

3.3 Contact forms and email links
Should you choose to contact us using the contact form on our Contact us page or an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.

3.4 Email newsletter
If you choose to join our email newsletter, the email address that you submit to us will be forwarded to Convertkit who provide us with email marketing services. We consider Convertkit to be a third party data processor (see section 6.0 below). 

The email address that you submit will also be stored within this website’s own database but not in  any of our internal computer systems.

Your email address will remain within Convertkit database for as long as we continue to use Convertkit's services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

When you remove your email we cannot send your updates about the Brave Business Academy.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.
While your email address remains within the Convertkit database, you will receive periodic (approximately four times a month - or more frequent when something special is happening) newsletter-style emails from us.

Even though I will never give your email to others, you can still receive emails from me about people and services I like you to know about. 

As a paying client, you will receive emails about your program or membership. Opting out of these emails is possible but will cause you to miss very important information concerning the service you paid for.

4.0 HOW WE STORE YOUR PERSONAL INFORMATION
As detailed in section 3.2 above, if you submit a comment to a blog post published on the estherdecharon.com website some personal information will be stored within this website’s database. 
This is currently the only occasion where personal data will be stored on this website because that is how WordPress works. As soon as it's possible to change that we will change this.

Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on the estherdecharon.com website as soon as we are able to. But not on the membership websites, because it would mean that we cannot support our clients anymore. 

4.1 Information stored on thecreativestudy.com and wonderfullyweird.com
These websites are intended only for paying clients. Information about where clients are in the program are only used to support clients. We use third party supplier like Stripe and PayPal .
As soon as you opt-out the membership your personal information will be deleted. Please don't sign up for a membership when you don't want us to track your results.

We don't keep any paper prints with client information.

5.0 ABOUT THE WEBSITE’S SERVER OF ALL THREE WEBSITES
This website is hosted by Antagonist  within a Dutch data centre located in the Netherlands.
All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

6.0 OUR THIRD PARTY DATA PROCESSORS
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All 3 of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.
•Google (Privacy policy)
•Convertkit (Privacy policy)
for the emails
• Facebook  (Privacy policy)
for the advertisement, Facebook groups and communication
. Instagram (Privacy policy
for the advertisement and communication
•Yuki (Privacy policy)
for accounting  of all subscriptions
• PayPal (Privacy Policy)
•Stripe (Privacy policy)

7.0 DATA BREACHES
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

8.0 CHANGES TO OUR PRIVACY POLICY
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

If you have any questions regarding this policy, or your dealings with our website, please contact us here:
Esther de Charon de Saint Germain
A Brave Brand
office@estherdecharon.com